We Are There When You Need Us
Personal Insurance
Business Insurance
Client Services
Contact Us

  EM Insurance Agency
  2574 Rice St.
  St. Paul, MN 55113
  Phone:
  (651) 255 1406
  Fax:
  (651) 481 3967
  Email:
 elena@eminsuranceagency.com
 Vladimir@eminsuranceagency.com
 inna@eminsuranceagency.com

 

About Us


  

Elena Makhonina, Insurance Agent (MD, Engineering)
Vladimir Makhonin, Insurance Agent (MD, Engineering)
Inna Kim, Insurance Agent (MD, Economy)

In our Independent Agency, we have the possibility to match our customers needs to our companies that suit them the best. While servicing the policies when they are already issued "we are there when you need us". The needs change - we change too.

We are trusted choice, full service Insurance agency, offering Auto, Property, Life, Business Insurance and Investments.

 

Trusted Choice® Pledge of Performance

Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.

Guide you through the claims process for a prompt and fair resolution of your claim.

Help you solve problems related to your coverage or account.

Return your phone calls and e-mails promptly and respond to your requests in a timely manner.Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, internet account access, e-mail and call center services.

Use our experience and multiple company relationships to customize your coverage as needed.
Commit our staff to continuing education so they may be more knowledgeable in serving you.

Treat you with respect and courtesy.

Conduct our business in an ethical manner. 

We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.